Our Connects shopping service connects each of our customers with a volunteer living nearby willing to support them with the weekly task of shopping. Our volunteers collect shopping lists weekly on an agreed suitable day, do the shopping and deliver to their customer’s home using their own transport or on foot.
To access this service there is a £1 membership charge renewed annually and a £5 per shopping delivery charge to allow Food Train to cover our administration and volunteer expenses costs. Food Train deals with all payments, therefore no money should change hands between volunteer and customer.
If this sounds suitable, we would love to help. Please call our office on 0800 304 7924 or click the button below and we will be in touch shortly.
Phone Friends is an additional service available to all shopping service customers. This service connects each of our customers with a volunteer ‘friend’ for a regular blether on the telephone, a check-in on their wellbeing, an opportunity to share any concerns and importantly a chance to share a laugh or two. Phone calls can take place weekly, fortnightly, or less often if wished.
If this sounds appealing, please let us know when signing up for the shopping service. It is also possible to add this service at a later date if you change your mind.
There is a minimal monthly service charge for this service to help cover our administration costs – our office staff will discuss this with all new customers.